Hundreds of NFP professionals across Australia and New Zealand have already attended our NFP State of the Nation national roadshow seminars to gain insights into the current state of the NFP Sector domestically and overseas, as well as the latest trends and innovations in NFP Fundraising, Marketing, Sales and Customer Service. The feedback from attendees has been amazing and you can check our some of their testimonials HERE


As the NFP sector becomes ever more competitive, our seminar also focuses on how best to promote your organisation to potential donors, corporate partners, staff and volunteers, with best practice Sales and Customer Service techniques and the importance of stewardship.


This seminar is a "must-attend" for all NFP sector staff (Marketing, Fundraising, Management, Board Members) and spots are limited, so register your interest NOW. The cost to attend is ONLY $399 per person, which also includes welcome tea/coffee, morning and afternoon tea and lunch, as well as a fantastic opportunity to network with fellow NFP sector professionals. It's 4 Training Courses rolled into one day!



Melbourne - Friday 28th June 2019 - SOLD OUT

Perth - Friday 5th July 2019 - SOLD OUT

Sydney - Friday 12th July 2019 - SOLD OUT (see new Sydney date below)

Adelaide - Friday 26th July 2019

Sydney - Friday 9th August 2019

Brisbane - Friday 30th August 2019

Cost to attend is $399 per person and includes the seminar itself, welcome tea/coffee, morning tea, lunch and afternoon tea, as well as the opportunity to network with NFP professionals.







Our NFP State of the Nation National Roadshow Seminar covers the following 4 topics:


Part 1 – Introduction and Charity Sector

  • Current state of the domestic Charity Sector – top line numbers; geographic spread of charities; different size classifications of charities; charity trends in income, assets and expenditure; is your organisation thriving or surviving; tools to research charities; Top 20 biggest charities; charity rating websites; Charity Reputation Index

  • Global Comparisons – domestic NFP sector compared to other Western countries in terms of sector growth, income and expenditure

  • Key trends for charities to understand relating to sector saturation, fluctuating levels of public giving, giving behaviour of younger donors and mobile giving

  • Key challenges facing domestic charities including board recruitment, engaging millennials, increased transparency and being agile in an ever-changing sector

  • Biggest risks facing charities including funding, brand equity, governance and data protection

  • Key focus areas for charities for 2019

  • NP Tech for Good Global NGP Technology Report – web and email communication trends, social media, mobile technology, online Fundraising tools, data management and security software, how to target each giving generation differently


Part 2 – Fundraising

  • Global Giving Trends – CAF World Giving Index Report and key findings; global trends in giving by generation and gender; giving via mobile; the causes which receive most donations; what do donors look for in a charity

  • Causevox Global Giving Trends Report – corporate giving, social media marketing, donor retention rates, mobile optimisation, email trends, monthly giving trends, storytelling, data collection, behavioural targeting, engagement

  • Domestic Giving Trends – JB Were Support Report; Koda snapshot of domestic Giving Trends; Top 25 Fundraising charities; new Fundraising technology trends – cashless payment tools and apps; the power of video Fundraising; a revival in email Fundraising

  • Best Practice Fundraising - the donor journey; ROI of the different Fundraising strategies; a look at short, medium and long-term Fundraising opportunities – monthly giving, SMS/Text giving, grants, corporate partnerships and workplace giving, events, crowdfunding, peer-to-peer, major donors/gifts, bequests

  • Engaging Volunteers – the value of volunteers, how to harness that value and a 12 point volunteer strategy

  • Strategy to involve reluctant fundraising Board Members 


Part 3 – NFP Marketing

  • Charity Marcomms team set ups and key tasks

  • New world “Earned Media”

  • M&R Benchmarks Study – charity communication trends and benchmarks, digital advertising spend, NFP Social Media trends – Facebook, Instagram, Twitter, LinkedIn

  • Befriending the Facebook Algorithm changes

  • Harness the power of Google – Google Ad Grants for charities, Google Analytics, Remarketing and Geo-fencing, utilising Google Trends

  • 10 ways to keep your website fresh and relevant

  • Harnessing the power of video - how to tell your charity’s story; how charities are using videos in different ways; video marketing on social media (best practice)

  • Top Marketing Tips for NFP’s

  • Top 10 Marketing Trends to watch out for in 2019 

  • Step-by-Step process to create your 2019 NFP Digital Content Strategy 


Part 4 – NFP Customer Service, Sales and Stewardship

  • Recruitment for customer facing roles within your organisation

  • Understanding the different personality styles and preferred communication styles of individuals and their behavioural traits

  • The essence of Excellent Customer Service and the key skills your staff require in an ever-changing NFP environment

  • How to measure the level of Customer Service in your organisation

  • Identifying and understanding your organisation’s Unique Selling Proposition (USP)

  • Understanding the Buying Cycle and the NFP Sales Process

  • The importance of understanding body language – NLP

Thank you to our Technology Sponsor
Logo Blackbaud Color (jpeg).jpg


"The NFP State of the Nation seminar provides a very thorough training of the whole area of charity management and fundraising. An excellent and illuminating day. Thanks very much. Much appreciated for the quality of information that you shared at the event. I certainly learned a lot of new information and I’ll be sharing what I learned and recommendations with our organisation." James Burgin, Mindd Foundation (Sydney, NSW)

"It is one of the most instructive and revealing programmes I have been at and enjoyed it immensely. Couldn't have been better. Excellent communication skills." Gamani Goonetilleka, Chairperson, Amawatura Buddhist Centre (Sydney, NSW)

“Well worth the investment to get up-to-date information that can be immediately put into action. Thank you.” Angela Gordon, Fundraising and Marketing Manager, Trees for Life (Adelaide, SA)

“A fantastic tool for participants in the NFP sector. Concise, relevant and a depth of material to put into practice within your own operations. Highly recommended to both novices and seasoned professionals.” Steve Gregory, CEO, Black Bull Performance Group (Canberra, ACT)

“As someone who works extensively in the not for profit sector, which I prefer to call the “social profit sector”, I found out just how much I did not know, especially about the rapidly changing operating environment Charities in New Zealand and Australia now face. The information and ideas I have gained from attending will be invaluable for my client base. This was one of the most beneficial workshops I have ever attended and was great value to boot.” Chris Lynch, Director, Lynch and Associates (Auckland, NZ)

"The session provided valuable insight and examples of simple tools and techniques that will enable us as a charity to increase our footprint and make better use of our resources and engage with our members and donors." Alex Dick, Hon. State Treasurer, RSL (Tasmania Branch) Inc. (Hobart, TAS) 


"A well planned, professional workshop with informative supporting data." Simon Wise, Market Development Manager, Colony 47 (Hobart, TAS)

Contact US

emPOWER Your Mission

39 Yancannia Terrace,

Glenwood, NSW 2768.





ABN: 39 390 300 234

  • Black Facebook Icon
  • Black Twitter Icon
  • Black Google+ Icon

© 2019 emPOWER Your Mission. "Charity Sector Training and Consulting"